Complaint letter by Núria Sans Hermoso

                                                                                                                                   18 Montserrat Street
                                                                                                                                                      Reading
                                                                                                                                                 NSH  8TH

                                                                                                                                                26 February  

Customer Services Departament
Express Gift
180 Maria Montserrat Street
London W8 6RF

Dear Sir/ Madam
I am writing to complain about some that I bought last week, specifically, my mobile phone from your Internet site <<Go to start now >>

I bought a mobile phone with the appropriate battery. On the first and second day it worked perfectly, but on the third day it started to go very slow. On the third day the mobile phone couldn't open all the applications that it had, for exemple: the camera. The following day I could only call, but not to all the telephone numbers of my mobile's agenda, just a few ones. This morning, when I wanted to call a friend, I realized that the mobile screen was all black. It looked like it was giving signs but the screen didn't work so at the end, I couldn't do anything with the phone. I thought maybe it was a battery's problem, but when I try to use the telephone again the battery didn't work either! I was schocked because it was very expensive mobile and so you expect the best quality of it.

I would like to express my dissatisfaction about your customer services departament . I called them in order to discuss the situation, but I received no apology for them and I was not offered a refund. To make matters worse, the said I must have broken it myself ! An embarrassin situation that I didn't want to repeat any more.


I would be grateful if you could look into the matter urgently.
Thank you for your help with this matter.
Yours faithfully.

Núris S. H.

Núria Sans Hermoso
                                                 

A Complaint Letter by Laura Giribet

189 Elm Ave.

Treesville, WA

AN M4N 2W3

12th March, 2014

Sticky Pancake Restaurant Manager

421 Maple Lane

Forest, LA

OB 7Y8 6U5 

Dear Sir or Madam,

I am writing to complain about the service I received in your restaurant the last 21st February.

Fistly, I would like to express my disappointment with the quality of the food, since the beef was overcooked and it was not really tasty. Furthermore, the waiter did not carry the bithday cake I bought for dessert saying that it wasnot allowed to serve food from others.

Secondly, there was insufficient space in the table for everyone who came to the dinner, which caused me terrible embarrasement. Moreover, the music was very loud and people could not hear each other while they were chatting.

In light of the above, I would be grateful if you could take into consideration all these suggestions in order to imporve the service in your restaurant. I would also like a full refuns of the price of the dinner.

I look forward to hearing from you.

Yours faithfully,

Laura Giribet

Complaint letter by Mikaela Ivanova Gugova

58 Manly Street

Reading

R669 L73

Laurence services Department

Express Restaurant

Canal Street

New York 5

23 February 214

Dear Sir/Madam,

I would like to express my dissatisfaction about your service.

It was clearly stated on your website that your restaurant is the only one in the city which offers birthday cakes, so I decided to celebrate my birthday there. I told the cooks that I wanted a big chocolate cake and they agreed to make it, but at the last time they told me that the cake would not be finished for the day I wanted. As you could imagine this caused me considerable embarassement.

To make matters worse, the waiters do not treat us very well.

I would be grateful if you could look into the matter urgently.

I look forward to hearing from you.

Yours faithfully,

Mikaela Ivanova Gugova

A complaint letter by Sergi Gené

A letter complaining about the terrible service you have received in a restaurant.

6 Fulleda Street

Espluga Calba

2410

12 February 2014

John Restaurant

23 American Street

25400

Dear Sir or Madam,

I am writing in order to complain about the terrible service I have received in this restaurant. I would be grateful if you could explain me what it happened.

Firstly, I would like to complain about the lunch, the food was horrible, it seemed that you did not give us the best you have. Secondly, I want to tell you that the cost of food was so expensive if you think that you have not eatean a good food. In addition, I believe that it is necessary to talk about the time of waiting, I waited for the lunch for an hour. Eventually, I would like to complain about the floor, it was dirty and I saw a mouse.

I believe that if you want to improve the bussiness you will have to clean the floor, improve your food and charge less for your food.

I look forward to hearing from you.

Yours faitfhfully

Sergi

Sergi Gené